Returns
We gladly accept returns in exchange for store credit. Please return items unused and in the same condition you received them within 14 days from delivery. If 14 days have gone by since your purchase was delivered to you, unfortunately we can not accept the return.
We can not accept returns on the following items as they are FINAL SALE:- Shoes, Sale items, Only regular priced items may be returned, unfortunately sale items cannot be refunded, Swimwear, Accessories.
How to return:
To return your product, you should mail your product to: 1951 Cross Rd Winchester, OH 45697
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please make sure to include your name or order number in the package
We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Please make sure to keep your tracking number incase this happens!
Return address: 1951 Cross Rd Winchester OH 45697
Late or missing returns
Please allow 3-5 business days for returns to be processed. A store credit will be issued via email or phone number provided by the customer. If you haven’t received your store credit within 5 business day of the return showing delivered, please contact us at [email protected]
Order Cancellation
Orders can only be canceled within 3 hours of placing it unless it has already been shipped. No cancellations are guaranteed. Please check your order before placing it.
Shipping
Orders are fulfilled Monday-Friday. Typically orders are shipped out the following business day. We are not responsible for any packages after the tracking shows delivered or any wrong addresses that are submitted.
Pick-Up We offer local pickup at 1951 Cross Rd Winchester, OH 45697
If you would like to pick-up your order, please select "pick-up" at check-out.
